Company Name: Aura Digital LLC
Address: 2728 BARK AVE MARRERO, LA 70072
Contact Email: [email protected]
- Overview of Terms
Welcome to the Aura Digital LLC website.
These Terms of Service apply to your browsing, purchasing of standard plastic toy products, and use of related website services provided by Aura Digital LLC.
By accessing the website, placing an order, or purchasing products, you acknowledge that you have read and understood these terms. If you do not agree with any part of these terms, please discontinue your use of the website services.
Aura Digital LLC reserves the right to update these terms to the extent permitted by applicable law. Updated terms will be posted on the website and will become effective as of the date of posting or the date specified within the terms.
- Product Information and Sales Scope
Aura Digital LLC primarily sells standard plastic toys, offering customers a variety of toy products differing in type, style, and intended use.
We strive to ensure that product names, descriptions, images, specifications, and pricing information on the website are accurate and clear.
Product images are intended solely to showcase the product’s appearance and features; actual products may exhibit reasonable variations due to production batches, display device settings, or photography conditions.
Specific product specifications, recommended age ranges, usage instructions, and relevant precautions are governed by the information listed on the product page.
- Intellectual Property and Ownership
3.1 Ownership of Website Content
Unless otherwise expressly stated, all intellectual property rights regarding the text, page content, product descriptions, graphics, logos, page layouts, and other related content on the Aura Digital LLC website belong to Aura Digital LLC or are used by Aura Digital LLC under lawful authorization.
Aura Digital LLC retains all intellectual property rights and other legal interests in the content it owns or is authorized to use.
3.2 Trademark and Brand Ownership
The Aura Digital LLC company name, brand logos, and related commercial identifiers are the property of their respective legal owners.
No individual or organization may use, reproduce, modify, or otherwise utilize the relevant trademarks, brand logos, or commercial identifiers without the prior written permission of the rights holder. 3.3 Product and Third-Party Intellectual Property Rights
Trademarks, patents, designs, copyrights, and other intellectual property rights associated with the products themselves belong to their respective legal owners.
Unless expressly agreed otherwise in writing, the purchase of a product does not grant the customer ownership of the intellectual property rights to that product or its related content.
3.4 Restrictions on User Use
Users may not copy, reproduce, disseminate, sell, modify, or use the website’s protected content for commercial purposes without the prior written permission of Aura Digital LLC or the relevant rights holders.
Uses expressly permitted by law are not subject to the above restrictions.
- Orders and Contract Formation
Customers may select the desired standard plastic toy products via the website and submit an order by following the instructions on the checkout page.
Once an order is submitted, we will confirm and process it based on the order information.
An order confirmation notice does not necessarily mean the goods have been shipped. Whether an order is accepted and the time at which the contract is formed shall be governed by the explicit statements made during the checkout process and applicable laws.
In the event of product unavailability, pricing errors, payment failure, or other circumstances preventing the proper fulfillment of the order, we may contact the customer to resolve the issue or, to the extent permitted by applicable law, cancel the order and refund any payments received.
- Payment Terms and One-Time Billing
5.1 Payment Methods
Customers may complete payment using the methods available on the website’s checkout page.
Specific available payment methods, the order amount, taxes, and other applicable fees will be displayed on the checkout page.
5.2 One-Time Sales and One-Time Payments
Standard plastic toys sold on the Aura Digital LLC website are transacted on a one-time purchase and one-time payment basis.
Payment for each order corresponds to the specific products purchased and the costs associated with that order.
We do not automatically initiate recurring charges, automatic renewals, or subscription fees simply because a customer has completed a purchase.
If a customer purchases products again, a new, independent order is created, and payment is made based on the amount of that specific order.
5.3 Order Amount and Fee Details
Before submitting an order, customers should verify the product price, purchase quantity, shipping costs, applicable taxes, and the total order amount. Once the customer confirms the order and completes payment, we will process the transaction based on the order information.
Except where permitted by law or expressly authorized by the customer, we will not charge any additional fees that were not disclosed during the checkout process or that were not authorized.
5.4 Payment Processing
We may use third-party payment service providers to process customer payments.
Payment service providers are responsible for processing payment transactions in accordance with their terms of service and applicable rules.
Customers must ensure that the payment information provided is accurate and valid, and that they have the legal authority to use the relevant payment method.
5.5 Payment Failure
If payment is not successfully completed, the order may not proceed to the next stage of processing.
Customers may check their payment information based on website prompts and attempt to make the payment again using another available payment method.
- Order Cancellation, Returns, and Refunds
Order cancellations, product returns, and refunds will be handled in accordance with the return and refund policy published on the website and applicable laws.
Customers wishing to cancel an order or request a return or refund may contact us via the following email address:
Requests for returns and refunds should include the necessary order information to enable us to verify the transaction.
These terms do not exclude any statutory consumer rights to which the customer is entitled under applicable law.
- Acceptable Use
Customers may access the website, browse product information, purchase standard plastic toys, and use related customer services, provided they comply with these terms and applicable laws.
Acceptable use includes:
Browsing the website and product information for personal or legitimate business purposes.
Providing truthful and accurate order and contact information.
Purchasing products and completing payments through lawful means.
Using the website’s features and customer support services in accordance with the law.
Respecting the intellectual property rights and legitimate interests of Aura Digital LLC and third parties.
- Prohibited Conduct and Consequences
When using the website, customers must not engage in the following activities:
Using the website to engage in fraud, illegal transactions, or other activities that violate applicable laws.
Providing a false identity, false payment information, or other misleading information.
Gaining unauthorized access to website systems, servers, accounts, or other protected resources.
Interfering with the normal operation of the website through malware, automated programs, or other improper means. Copying, distributing, or commercially exploiting the website’s protected content without authorization.
Using the website to infringe upon the intellectual property rights, privacy rights, or other legitimate interests of others.
Damaging the legitimate interests of Aura Digital LLC or third parties through fraudulent transactions, malicious chargebacks, or other improper means.
If such conduct is discovered or reasonably suspected, we may take the following measures to the extent permitted by applicable law:
Suspending or restricting access to the relevant account or website functions.
Suspending the processing of or cancelling orders that exhibit obvious irregularities.
Requiring the user to provide necessary information to verify the transaction.
Reporting the situation to relevant payment service providers, regulatory bodies, or law enforcement agencies in accordance with the law.
Taking lawful measures to protect our interests and those of third parties when necessary.
The measures above shall be implemented based on the specific circumstances and applicable law, without prejudice to the consumer rights enjoyed by customers under the law.
- Product Use and Safety Notices
When purchasing and using standard plastic toys, customers should carefully read the applicable age range, usage instructions, and safety precautions listed on the product page.
Customers should use the product within the scope indicated and store it properly in accordance with the relevant instructions.
Products not suitable for a specific age group should not be used by children who do not meet the applicable age requirements.
If a product shows signs of obvious damage or other issues that may affect normal use, we recommend discontinuing use and contacting us promptly.
- Limitation of Liability
To the maximum extent permitted by applicable law, Aura Digital LLC shall not be liable for indirect, incidental, or other non-direct losses arising from the following:
Losses caused by unforeseeable technical failures, network outages, or interruptions to third-party services.
Losses arising from the customer’s failure to use the product in accordance with instructions or safety notices.
Delays or service interruptions caused by force majeure or other events beyond reasonable control.
Losses arising from the customer providing incorrect or incomplete information.
These terms do not exclude or limit liability arising from Aura Digital LLC’s willful misconduct, gross negligence, or other circumstances where liability cannot be excluded or limited by law.
These terms do not exclude or limit mandatory rights granted to consumers under applicable law, including statutory rights regarding product quality, refunds, and other legal entitlements.
11. Dispute Resolution
In the event of a dispute between the Customer and Aura Digital LLC regarding orders, payments, products, or website services, the parties shall first attempt to resolve the matter through amicable negotiation.
Customers may submit relevant questions or disputes via the following email address:
If the dispute cannot be resolved through negotiation, the parties may address the matter through a court of competent jurisdiction or other legally available dispute resolution channels, in accordance with applicable law.
Where applicable law grants consumers the right to file a lawsuit in a court with jurisdiction over their place of residence or to utilize other dispute resolution mechanisms, such rights shall not be unreasonably restricted by these Terms.
- Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Louisiana, USA, without prejudice to any mandatory legal provisions applicable by law.
If consumer protection laws in the Customer’s region mandatorily apply to the transaction in question, these Terms shall not be interpreted as excluding rights to which the Customer is entitled by law.
Jurisdiction and the method of resolving any dispute shall be determined in compliance with applicable laws and consumer protection regulations.
- Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be adjusted as necessary to the extent permitted by law.
The invalidity or unenforceability of such provision shall not affect the validity and enforceability of the remaining provisions.
- Amendments to Terms
Aura Digital LLC may update these Terms of Service in response to business developments, adjustments to website functionality, or changes in laws and regulations.
Updated terms will be published on the website.
For confirmed orders, the transaction shall generally be governed by the terms applicable at the time the order was placed, unless otherwise provided by law or agreed upon by the parties in accordance with the law.